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Address
Postane Mh. Rauf Orbay Cd. Kemal Sunal Sk. No: 29, Tuzla / Istanbul, Türkiye
Phone
+90 501 950 7003
info@hbotchambertech.com
Working Hours
Monday – Friday, 09:00 – 18:00
Common Questions
The most frequently asked questions about hyperbaric systems, HBOT City Tech models, installation and ordering.
About Hyperbaric Systems
A hyperbaric chamber is a system that provides the user with a controlled, pressurized environment above normal atmospheric pressure. In HBOT City Tech hyperbaric systems, the chamber is pressurized in a controlled manner; oxygen can be supplied to the user through a dedicated mask or suitable breathing equipment, depending on the selected model and system configuration.
After the user enters the chamber, the door is safely closed and the system is pressurized in a controlled manner. Once the target working pressure is reached, the session protocol is applied. At the end of the session, pressure is gradually reduced, and the door is opened once the interior reaches normal atmospheric pressure.
The pressure level, oxygen flow and session duration are determined according to the device's specifications, the intended use and the protocol to be applied.
No. A hyperbaric chamber creates a controlled pressure environment. An oxygen concentrator produces high-concentration oxygen from ambient air. Depending on the project's requirements, these two systems can be used together.
The settings in which hyperbaric systems can be used vary depending on the device's classification, intended use and the relevant regulations in the country of installation.
Depending on the selected model and configuration, HBOT City Tech systems can be engineered for the following settings:
- Hospitals and healthcare institutions
- Clinics
- Sports and performance centers
- Wellness and longevity centers
- Hotels and dedicated health concepts
- Rehabilitation centers
- Research and educational institutions
- Private residences
For facilities providing medical services, the relevant health regulations, licensing conditions and requirements for a qualified healthcare professional must be separately assessed.
HBOT City Tech Models
The HBOT City Tech product family is developed for different user capacities and use cases.
Oslo — A single-user system developed for users who need treatment in a lying position.
Dubai — A compact, single-user hyperbaric system used in a sitting position. Designed for both individual/home use and business use.
Tokyo — A system with a spacious interior that can accommodate two users in the same session.
Tokyo Plus — A configurable 2–4 person high-pressure system for institutional use.
Milano — A 4-user, cube-shaped, large-volume hyperbaric system developed for clinics, hospitals and professional operators.
Geneva — A hospital-grade, large-capacity institutional system starting at 6 users and expandable up to 12.
Dubai is developed for both individual/home use and operators seeking a single-user setup. Thanks to its compact structure, it can be considered for homes, clinics, sports centers, wellness centers and hotels.
The exact conditions of use are determined by the product's classification and the regulations of the country of installation.
Tokyo is designed to accommodate two users in the same session. The seating structure, interior fittings and seating layout may vary according to the ordered configuration.
Multi-user HBOT City Tech models start with the 4-person Milano. For the hospital-grade Geneva, the standard capacity is 6 people, with an optional capacity of up to 12 people (in increments of 2 seats).
The exact capacity is determined by the following factors:
- Chamber dimensions
- Seating layout
- Users' range of movement
- Oxygen system capacity
- Operating protocol
- Local safety and licensing requirements
Each option is added to the project following a safety assessment and technical suitability review.
Each HBOT City Tech model has different exterior dimensions and interior usable volume. The following information is shown separately on the technical product pages:
- Exterior dimensions
- Interior usable dimensions
- Door opening
- Total weight
- User capacity
- Minimum installation area
- Technical service access clearance
Custom dimension requests can be engineered following an engineering assessment.
Pressure and Oxygen System
The operating pressure may vary depending on the model and product configuration.
Technical documents clearly state whether the measurement refers to absolute pressure or gauge pressure.
Bar is a unit of pressure measurement. ATA refers to atmospheres absolute. These two values should not be interpreted the same way.
For this reason, the following information is shown separately in HBOT City Tech technical documents:
- Ambient atmospheric pressure
- Gauge pressure
- Absolute pressure
- ATA equivalent
- Maximum allowed operating pressure
An appropriately sized oxygen concentrator can be used depending on the installation project. The required oxygen purity, flow rate, pressure and backup needs are calculated by the technical team.
Yes.
This depends on the concentrator's capacity, the required oxygen flow rate and the number of users. The total required oxygen flow rate is calculated separately for each project.
Session and Usage Process
Session duration varies according to the protocol applied. A session generally consists of three phases: controlled pressurization, application at target pressure, and controlled depressurization.
Total duration is determined by the target pressure, the user's condition and the application protocol. For medically intended applications, session duration must be determined by a qualified healthcare professional.
Pressurization time may vary depending on the selected target pressure, the device model and user comfort. In HBOT City Tech systems, pressure changes are carried out in a controlled manner.
During pressure changes, a feeling of fullness or pressure in the ears may occur, similar to air travel. Users should be informed of pressure-equalization techniques before the session.
Yes.
HBOT City Tech models can include large viewing areas and transparent surface options to increase user comfort. Window dimensions and placement vary by model.
Only equipment that has been assessed and explicitly approved by the manufacturer should be brought into the hyperbaric chamber. Mobile phones, tablets, smartwatches, headphones, portable batteries and similar electronic devices must not be brought into the chamber without manufacturer approval.
Screen, audio or entertainment systems integrated into the device may only be used once the technical and safety assessment has been completed.
The door of a chamber under pressure cannot be opened directly. For the user to exit, the internal and external pressure must first be safely equalized.
Under normal conditions, a controlled depressurization procedure is applied. In emergencies, the device's designated emergency depressurization procedure is followed.
Safety
Yes. Safety in hyperbaric systems is ensured through proper engineering, correct installation, regular maintenance, trained personnel and adherence to usage procedures.
The device must only be operated in accordance with the user manual, and safety systems must never be disabled.
Depending on the model and ordered configuration, HBOT City Tech systems may include the following safety features:
- Pressure sensors
- Mechanical safety relief valve
- Automatic pressure control
- Manual pressure control
- Emergency stop button
- Emergency depressurization system
- Oxygen level monitoring
- Oxygen saturation monitor (standard)
- Temperature monitoring
- Visual and audible alarm system
- Internal-external communication system
- Door safety system
- Power outage procedure
- Fault and session logging system
- Standard built-in backup power source
The standard and optional safety systems included in each model are listed separately in the technical proposal document.
All HBOT City Tech models come with a standard built-in backup power source to protect against power outages. The procedure to be applied in the event of a power outage may vary by device model.
The following features can also be offered depending on the system configuration:
- Uninterruptible power supply
- Manual pressure control
- Controlled pressure release
- Emergency lighting
- Operator alert system
In pressurized chambers, the internal and external pressure must be equalized before the door can be opened. For this reason, the door cannot be opened through normal means while the chamber is under pressure.
In an emergency, the system's controlled or accelerated depressurization procedure is applied. Safety relief valves and pressure limits must not be exceeded for user safety.
In environments with high oxygen concentrations, the risk of combustion can increase. For this reason, oxygen management, electrical wiring, static electricity control, clothing choice and the materials brought into the chamber are subject to special rules.
Cigarettes, lighters, matches, flammable products and electronic devices not approved by the manufacturer must never be brought into the chamber.
The following items must not be brought into the chamber without manufacturer approval:
- Cigarettes and e-cigarettes
- Lighters and matches
- Flammable or combustible substances
- Alcohol-based products
- Oil and petroleum-based cosmetic products
- Aerosol products
- Mobile phones
- Tablets and laptops
- Smartwatches
- Headphones
- Portable batteries
- Heating equipment
- Unapproved electrical devices
- Sealed packaging that may be affected by pressure changes
Clothing appropriate to the operator's safety procedure and the device's user manual should be preferred. Clothing and accessories that may pose a static electricity or flammability risk must not be used.
User Suitability
No. A hyperbaric environment may not be suitable for every user. Prior to use, the individual's health condition, existing illnesses, medications and implants must be assessed.
For medically intended applications, the suitability decision must be made by a qualified healthcare professional.
For medically intended hyperbaric applications, the user must be evaluated by a qualified healthcare professional.
For wellness or performance-oriented applications, it is also recommended that a health declaration be obtained from the user and that any potentially risky conditions be checked in advance.
Users should disclose the following conditions to operator staff and the healthcare professional before the session:
- Ear or sinus problems
- Cold or fever
- Lung conditions
- Previous surgery
- Heart or circulatory conditions
- History of seizures
- Claustrophobia
- Pregnancy
- Medications being used
- Pacemaker or implants
- Recent diving activity
- Previous pressure-related discomfort
This list does not replace a medical evaluation.
The decision to use during pregnancy must be made solely by a qualified physician. Usage decisions should not be based on general information.
The use by children should be assessed based on age, health condition, purpose of use, device characteristics and accompaniment conditions. For medically intended applications, physician approval and supervision by appropriate healthcare personnel are required.
The suitability of the implant for a pressurized, oxygen-enriched environment must be confirmed. A usage decision must not be made without the implant manufacturer's technical information and the assessment of a qualified healthcare professional.
A cold, nasal congestion, sinus problems or ear pain can make pressure equalization difficult. Such conditions must always be disclosed before the session.
The decision on whether to postpone use should be made by a qualified healthcare professional or responsible staff member.
Medical Use and Health Claims
The accepted medical uses of hyperbaric oxygen application may vary depending on the country, regulatory body, device classification and clinical protocol.
Medically intended applications should only be carried out using appropriately classified devices, at authorized healthcare facilities, under the supervision of trained healthcare personnel, with physician assessment and an appropriate protocol.
The information on our website does not constitute personal advice for the diagnosis or treatment of any illness.
A device's intended use and the health claims that can be made about it depend on the product's official classification and the documentation it holds.
Statements about HBOT City Tech systems are made only within the intended use specified in the technical documents and conformity assessment. No guaranteed outcome is offered for any illness.
No. Not every pressurized oxygen application belongs to the same technical or clinical class. The following factors can change the nature of the application:
- Operating pressure
- Concentration of oxygen inhaled
- Method of oxygen delivery
- Session duration
- Device certification
- Intended use
- Application setting
- Supervision by healthcare personnel
Whether a system can be defined as a "medical hyperbaric oxygen therapy device" depends on the regulations of the relevant market and the product's documented intended use.
The response of users can vary from person to person. Health, recovery, performance or similar outcomes cannot be guaranteed.
Usage decisions should not be based solely on general promotional information or user testimonials.
Installation
The required space varies according to the selected HBOT City Tech model. When determining the installation area, the following factors should be considered in addition to the device dimensions:
- Operator working area
- Full door-opening clearance
- Technical service access
- Compressor and auxiliary equipment area
- Oxygen system area
- Ventilation
- Electrical panel
- Emergency exit route
- Fire safety equipment
Minimum installation dimensions are determined following a technical survey.
The most practical way is to use the '📱 View in Your Space (3D / AR)' feature in the configurator: using your phone's camera, you can place the model you've chosen at true scale in your own space and inspect it from every angle. Exterior dimensions for each model are also listed separately in the technical specifications table.
Most projects can be applied to existing structures; however, a technical inspection must be conducted before installation. The following conditions are checked:
- Floor load-bearing capacity
- Door and corridor clearances
- Elevator capacity
- Ceiling height
- Electrical infrastructure
- Ventilation
- Oxygen and compressed air infrastructure
- Fire safety
- Technical service access
Yes. Depending on the project's location and scope, a remote technical assessment or an on-site survey can be conducted. The following information may be requested from the customer for the initial assessment:
- Installation area dimensions
- Photos and videos
- Architectural plan
- Electrical infrastructure
- Ventilation information
- Access and transport route
- Target user capacity
- Desired model and options
This depends on the device's weight, auxiliary equipment and the building's load-bearing capacity. When required, a static assessment must be carried out by a qualified construction or structural engineer.
Some HBOT City Tech models can be manufactured in a modular structure. However, disassembly, transport and re-installation must only be carried out by an authorized technical team.
After relocation, the system must be re-inspected and must not be used until the required tests have been completed.
Installation time varies according to the following factors: model, device dimensions, installation location, the building's infrastructure, auxiliary systems, customization options, and the testing and training process.
The estimated installation schedule is stated in the project proposal.
Training and Operation
Yes. Following installation, authorized personnel are trained on the safe and correct use of the device. Depending on the model, the training scope may include:
- Starting and shutting down the system
- Pressurization and depressurization
- User preparation
- Pressure-equalization briefing
- Use of the oxygen system
- Items prohibited inside the chamber
- Daily safety checks
- Alarm and fault conditions
- Emergency procedures
- Cleaning and hygiene
- Maintenance record-keeping
The number of required personnel varies according to the model, user capacity, the nature of the operation and local regulations.
Multi-user and medically intended systems may require additional health and safety personnel. Staffing is determined during the project phase.
Depending on the selected control system and software features, the following records can be kept:
- Session date and time
- Session duration
- Pressure values
- Pressure change graph
- Alarm records
- Operator information
- Maintenance history
- System operating hours
If personal health data is recorded, the relevant data protection regulations must be complied with.
Licensing and permit requirements vary by country, city, facility type, device classification and intended use. For facilities providing medical services, the following regulations must be separately assessed:
- Healthcare facility license
- Medical device regulations
- Pressure equipment regulations
- Fire safety
- Occupational health and safety
- Oxygen storage rules
- Personnel qualifications
- Electrical and building compliance
The operator must obtain the necessary permits from the relevant local authorities before commencing operations.
Cleaning and Hygiene
The chamber, seats, contact surfaces and user equipment must only be cleaned using cleaning products approved by the manufacturer. Flammable, oil-based, high-alcohol-content products or products that may damage the device's materials must not be used.
Surfaces and equipment that come into contact with the user should be cleaned after every session, in accordance with the operator's hygiene protocol. Masks, headgear and breathing equipment should be cleaned, disinfected or replaced according to manufacturer instructions.
Depending on the project and operator preference, personal, single-use or disinfectable mask options can be used. Mask cleaning and replacement intervals should comply with manufacturer instructions.
The filter replacement interval varies depending on filter type, operating hours, environmental conditions and usage intensity. Filter maintenance and replacement intervals are specified in the device's maintenance plan.
Maintenance, Warranty and Technical Service
Periodic maintenance is carried out every 6 months. Beyond this, the maintenance program generally consists of three levels: daily user checks, 6-month periodic maintenance, and an annual or manufacturer-defined comprehensive technical inspection.
Exact maintenance intervals are specified in the device's user manual.
Depending on the model, the following components may be checked during maintenance:
- Pressure system
- Safety relief valves
- Door and locking system
- Seals
- Pressure sensors
- Oxygen system
- Air compressor
- Filters
- Electrical system
- Control panel
- Alarm systems
- Internal-external communication system
- Ventilation
- Software and logging system
Yes. Before each operating day, a basic safety check must be carried out by the user or operator. It is recommended that check results be logged along with the date and operator information.
The standard warranty period for HBOT City Tech hyperbaric systems is 1 year, in line with international regulations. Through the configurator, an optional +1 year extended warranty can bring the total to 2 years.
Warranty coverage may vary for the main chamber, mechanical parts, electronic components, compressor, oxygen system and consumables. Detailed terms are specified in the sales agreement.
Consumable parts, filters, masks and seals that wear out through normal use, as well as damage resulting from misuse, may not be covered by the warranty. The exact coverage is described in the warranty document.
Yes. Original spare parts and technical service support are provided for HBOT City Tech systems.
Yes. Depending on the nature of the issue, technical support can be provided by phone, video call or, for suitable models, remote connection. If the issue cannot be resolved remotely, an on-site service visit is scheduled.
No. If a malfunction is detected in the pressure system, oxygen line, door system, sensors, alarm system or other safety components, the device must not be used. The system must not be restarted until authorized technical service has performed the necessary inspection and approval.
Ordering, Pricing and Delivery
The device price varies according to the following factors (shipping and installation are not included in this price and are quoted as separate line items):
- Model
- User capacity
- Chamber dimensions
- Operating pressure
- Oxygen system
- Compressor system
- Interior fittings
- Digital features
- Customization
- Training and service package
For this reason, a custom quote is prepared for each project following a needs analysis. Price quotes obtained from the configurator are valid for 15 days only and are quoted as FOB prices.
Sharing the following information is sufficient for us to prepare a quote:
- Your name or company name
- Country and city
- Intended use
- HBOT City Tech model you are interested in
- User capacity
- Installation area dimensions
- Desired features
- Planned opening or delivery date
- Your contact information
Our technical team will review the information and get in touch with you.
Production time varies depending on the model, order volume and customization requests. Depending on the model, it starts from 10 weeks.
The exact delivery schedule is communicated upon order confirmation.
Yes. International delivery can be made to countries where suitable logistics and technical conditions can be provided. The following services can be planned separately as part of the quote:
- International shipping
- Freight insurance
- Customs documentation
- On-site installation
- Commissioning
- Staff training
- After-sales technical support
Import permits and local licensing requirements may vary by destination country.
Shipping and installation costs vary depending on the installation location, so they are shown as separate line items within the quote. This allows the customer to clearly see the costs of the device, shipping, installation, training and optional equipment.
Under our standard terms, a 50% deposit is collected at the time of order, with the remaining 50% balance due once the product is ready for delivery. Exact payment terms are specified in the sales agreement.
Financing and leasing options may vary depending on the country of sale and the partner financial institutions. Available options are shared during the quote stage.
Certifications and Compliance
CE status is explained according to the product model and the applicable regulatory scope. The CE mark alone does not mean that a product is a medical device for all uses. The declaration of conformity must clearly state the applicable regulation, product class, intended use and manufacturer information.
Conformity documents, test reports and technical documentation can be shared upon request, taking into account the product model, target country and commercial process.